Shipping policy
Shipping Policy
Processing Time Orders are processed within 10-15 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery We offer shipping across Canada. Shipping rates are calculated at checkout based on order weight and destination.
- Standard shipping: 7-10business days
Local Delivery Local delivery may be available in select areas. Please contact us at Soraopticalsupplies@gmail.com to inquire about local delivery options.
Order Tracking Once your order ships, you'll receive a tracking number via email to monitor your delivery.
International Shipping At this time, we primarily ship within Canada. Please contact us for international shipping inquiries.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at Soraopticalsupplies@gmail.com and we'll work to resolve the issue promptly.